Cuando una funeraria promete que la cremación se realizará localmente, eso significa que no habrá retrasos innecesarios ni transportes que no se mencionan. Para la familia de Julia en Athens TX 75751, esa promesa de tener a su hija de vuelta rápidamente se convirtió en semanas de espera, costos que aparecieron después y explicaciones sobre dónde realmente estaba su cuerpo.
"We lost our daughter in a tragic accident in December, we chose this funeral home because they said they did the cremation locally and we would have her remains back promptly for her services. They lied, they do no do them locally they charges extra to transport her body from the facility the city had sent her to and then did not give us her personal belongings stating they hadnt picked them up 3 days later they turned out to be in their van. They wanted us to drive 45 miles to retrieve them to the facility in which they run their headquaryers from...not locally. They promised her remains on a wednesday they were a week late in which we learned they did not have thier own cremation facility, in fact they had shipped her body somewhere else." — Julia Anderson, sobre Garrett & Tucker Funeral
Lo fundamental que protege a tu familia: si una funeraria dice que hace cremación "localmente", exige que especifiquen exactamente dónde está la instalación y que lo escriban en el contrato. Pregunta sobre todos los costos por adelantado — transporte, manejo, todo. Solicita un recibo electrónico por cada pago. Y establece un calendario escrito para cuándo esperas los restos. Estas preguntas específicas no son desconfianza — son protección.